Accessibility Statement

Last updated: November 13, 2026

This statement applies to the website of Authors Ice Creams & Coffee ("Authors," "we," "us," "our") at https://www.authorsicecreams.com. It explains what we're aiming for, what we've done so far, and how to reach us if something isn't working for you.

Our Commitment

We want everyone, including people with disabilities and people who use assistive technology, to be able to use our website and enjoy Authors. Whether you're checking our flavors, planning an event, or picking out a sweatshirt, we want it to be easy. If any part of the site gets in your way, we want to hear about it and help.

Our Goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines describe ways to make websites easier to use for people with disabilities. This is a goal we're working toward, not a claim that every page meets it today.

What We've Done

We designed and built the site with these practices in mind:

• Descriptive text for images, so people using screen readers know what an image shows
• Headings that organize each page, so it's easier to scan and move around
• Links and buttons you can reach with a keyboard
• Text that can be resized using your browser's zoom settings

These practices guide our work, but we can't promise every page meets each one.

Third-Party Content

Some parts of our site come from other companies, including:

• Square's checkout, which opens in a pop-up window on our Merch page when you choose "Buy now"
• The feed that shows our Instagram posts on the site (provided by Behold)
• The spam check on our forms (provided by Cloudflare Turnstile)
• Links to Instagram, Facebook, TikTok, and Google Maps

We don't control these services, and they may not meet the same standards we're aiming for.

If you have trouble with the online checkout, call or email us and we'll work with you to take your merch order directly. Our Terms of Service, including our all sales final policy, apply to those orders too. For your security, please don't send card numbers by email.

If a form isn't working for you, call or email us with your event or wholesale question instead.

Known Limitations

We're continuing to review and improve the site. Some images, especially older ones, and some third-party content may not yet meet our goal. If you come across something we've missed, please let us know.

Feedback and Help

If you have trouble using our website, need information from it in another way, or have ideas for how we can do better, please reach out:

• Email: info@authorsicecreams.com
• Phone: (703) 891-4999
• Mail or in person: Authors Ice Creams & Coffee, 44933 George Washington Blvd., Suite 150, Ashburn, VA 20147

To help us help you, please tell us:

• The page you were on (a link or the page name is perfect)
• What you were trying to do and the problem you ran into
• How you'd like us to get back to you

We'll do our best to respond within 5 business days.

Ongoing Effort

We plan to review the site periodically and update this statement as things change. The "Last updated" date at the top shows when we last revised it.

You can also read our Privacy Policy, Terms of Service, and Website Terms of Use.