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Website Terms of Use

Last updated: November 13, 2026

Welcome to the website of Authors Ice Creams & Coffee ("Authors," "we," "us," "our"). These Website Terms of Use (the "Terms") explain the rules for using our website at https://www.authorsicecreams.com (the "Website"). We have tried to keep them short and plain.

Agreement to These Terms

By visiting or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

These Terms work together with a few other pages:

  • Our Privacy Policy explains how we handle personal information.
  • Our Terms of Service apply when you buy merch.
  • Our Accessibility Statement explains our approach to accessibility and how to reach us if something on the Website is hard to use.

Using the Website

You may use the Website for what it is meant for, like checking out our flavors, learning about our shop, asking about event catering or wholesale, joining our newsletter, or buying merch. Please do not use it or its content for any other commercial purpose without our written permission.

When you use the Website, please do not:

  • Use it in any way that breaks the law or violates the rights of others.
  • Copy, scrape, crawl, or collect content or data from it with bots or other automated tools (ordinary search engine indexing is fine).
  • Interfere with or disrupt the Website, the systems that run it, or its security and spam protection features.
  • Try to gain unauthorized access to any part of the Website or the systems behind it.
  • Upload or send viruses, malware, or other harmful code.
  • Submit false or misleading information, or pretend to be someone you are not.
  • Use our forms to send spam or unsolicited advertising.

We may limit, suspend, or block access to the Website for anyone we believe is misusing it. We may also change, update, or remove any part of the Website at any time.

The Website is meant for a general audience and is not directed to children under 13.

Menu, Flavors, Hours, and Prices

Flavors, menu items, specials, hours, and prices change often and can vary from day to day. The information on the Website is a general guide, so what you see online may not match what is in the shop on a given day. We may update or correct this information at any time without notice.

If you are hoping for a particular flavor or planning around our hours, please call the shop at (703) 891-4999 before you visit.

If you have a food allergy or dietary need, please ask our staff about ingredients and allergens before you order. Please do not rely on the Website for ingredient or allergen information.

Our Content and Trademarks

The Website and its content, including the Authors and Authors Best-Selling Ice Creams & Coffee names, our logos, photos, graphics, text, and design, belong to Authors or to the people and companies who have licensed them to us. They are protected by copyright, trademark, and other intellectual property laws.

You are welcome to view the Website and share links to it. You may not copy, reproduce, modify, distribute, or otherwise use our names, logos, photos, or other content (for example, on products, in ads, or on other websites) without our written permission. To ask for permission, please contact us using the details below.

What You Send Us

The Website has forms you can use to join our newsletter, ask about events, and ask about wholesale. When you send us information through a form or contact us in any other way, you confirm that:

  • The information is accurate.
  • The information is yours to share, or you have permission to share it.

Please do not send payment card numbers or other sensitive information through our forms.

Sending an events or wholesale inquiry is a request for information. It does not reserve a date, place an order, or create an agreement. Any event or wholesale arrangement is confirmed only when we agree on the details with you directly.

If you share feedback, suggestions, or ideas with us (a new flavor idea, for example), we may use them for any purpose without paying you or owing you anything.

We handle any personal information you send us as described in our Privacy Policy.

Merch Purchases

You can buy Authors merch on our Merch page. All merch purchases are governed by our Terms of Service, which cover ordering, payment, shipping, and returns. Please read them before you buy.

Please note that all merch sales are final. The only exception is for an item that arrives damaged, defective, or is not what you ordered, as explained in the Terms of Service.

If these Terms and the Terms of Service say different things about a merch purchase, the Terms of Service control.

Third-Party Services and Links

The Website uses or links to services run by other companies, including:

  • Square (Block, Inc.), which provides the checkout that opens in a pop-up window when you buy merch and processes your payment.
  • Behold, which displays our Instagram posts on the Website.
  • Cloudflare Turnstile, which helps protect our forms from spam bots.
  • Instagram, Facebook, and TikTok, which you can visit through the social links on the Website.
  • Google Maps, which opens when you click "Get Directions."

Authors does not control these services. When you use them, their own terms and privacy policies apply, and we encourage you to read them. We are not responsible for the content, availability, security, or practices of any third-party website or service. A link to another website does not mean we endorse it.

Disclaimers

We try to keep the Website accurate and working well, but we provide it "as is" and "as available." To the fullest extent permitted by law, we make no warranties of any kind about the Website, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise that the Website will be available at all times, uninterrupted, secure, or free of errors or harmful components, or that the information on it will be complete, accurate, or up to date.

Limitation of Liability

To the fullest extent permitted by law, Authors and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of, or inability to use, the Website, even if we have been told that such damages are possible.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to the Website or these Terms will not be more than the greater of (a) the amount you paid us through the Website in the 12 months before the claim arose, or (b) one hundred US dollars ($100).

Some places do not allow certain warranties to be excluded or certain liability to be limited, so some of the limits above may not apply to you. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Authors and its owners, employees, and agents from claims made by other people, and from related losses and reasonable costs (including reasonable attorneys' fees), to the extent they result from your misuse of the Website, your violation of these Terms, or your violation of someone else's rights through your use of the Website.

Governing Law and Venue

These Terms and any dispute arising out of or related to them or the Website are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws rules.

To the extent permitted by law, any such dispute will be handled in the courts located in Loudoun County, Virginia, and you and Authors agree to the jurisdiction of those courts.

Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and change the "Last updated" date at the top. Changes take effect when they are posted and apply only to your use of the Website after that. They do not apply to a dispute that arose before the change was posted. If you keep using the Website after a change, you accept the updated Terms.

General

If any part of these Terms is found to be unenforceable, the rest will stay in effect. If we do not enforce a part of these Terms right away, that does not mean we give up the right to enforce it later. These Terms (and, for merch purchases, our Terms of Service) are the full agreement between you and Authors about your use of the Website. Our Privacy Policy and Accessibility Statement explain our practices but are not part of that agreement.

Contact Us

Questions about these Terms? We are happy to help.

  • Email: info@authorsicecreams.com
  • Phone: (703) 891-4999
  • Mail: Authors Ice Creams & Coffee, 44933 George Washington Blvd., Suite 150, Ashburn, VA 20147
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MON-THURS: 11 AM - 9 PM
FRI-SAT: 11 AM - 10 PM
SUN: 12 PM - 8 PM
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44933 George Washington Blvd., Suite 150, Ashburn, VA 20147
(703)-891-4999
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